Case Studies

WateReuse Association – National Water Reuse Database (NWRD)

EPIC delivered WateReuse’s NWRD—unifying state/utility data with public access and powerful admin controls.

Introduction

The WateReuse Association—a nonprofit advancing water reclamation, recycling, reuse, and desalination—selected EPIC to assess, design, implement, and support the National Water Reuse Database (NWRD).

Building on a comprehensive needs assessment and gap analysis, EPIC delivered a modern, web‑based platform that unifies diverse state and utility datasets, enables public and member access, and provides administrators with powerful quality control and reporting tools.

Challenge

WateReuse needed a national‑scale system that could:

  • Replace a legacy solution that couldn’t track chronological history of utility/facility data
  • Standardize and validate submissions from hundreds of utilities and facilities with different formats, hierarchies, and nomenclature
  • Support public transparency while protecting members‑only content via the Association’s website
  • Integrate with the existing membership database for seamless, role‑based access
  • Deliver exportable reports, consistent units of measure (SI/US), and administrator tools to curate data quality

Solution

EPIC partnered closely with WateReuse staff and a large, diverse stakeholder community to deliver NWRD from assessment through production and training.

Assessment & Design

  • Stakeholder‑driven needs assessment & gap analysis across utilities, agencies, researchers, and practitioners
  • Consensus building on data standards, taxonomy, and historical tracking requirements
  • Flexible data model designed to accommodate heterogeneous state survey formats and evolving schemas

Platform & Architecture

  • Web application: ASP.NET with SQL Server database
  • Membership DB integration: Seamless SSO/entitlement to public vs. members‑only areas
  • Scalability & security: Architecture sized for 7,000+ users with granular roles (View, Edit, QC, Admin)

Key Capabilities

  • Public transparency: Read‑only access to selected datasets for the general public
  • Data onboarding: Integrate data from accessible state systems; authorized users add/edit utilities/facilities
  • Data quality controls: Built‑in validations; unit consistency (SI/US); chronological history tracking
  • Notifications: Automated email alerts to participating utilities during cycles
  • Reporting: Printable, well‑organized reports with hierarchical groupings; admin custom queries
  • Change management & training: Train‑the‑trainer program, comprehensive user manual, and production deployment support
  • Data migration: Initial migration from three large states (CA, TX, FL) to seed national coverage

Solution highlights

Disclaimer: The interface shown is a visual representation and may differ from the actual product design.

Insights

≥ 80%

Duplicate & conflict reduction

≥ 95%

Historical completeness

100%

Of edits and approvals captured with user, timestamp, and version history, Auditability

Results

  • National platform delivered: A modern, extensible web application that centralizes water reuse data and supports public transparency
  • Data you can trust: Flexible schema and QC enforce unit consistency and historical tracking across heterogeneous sources
  • Efficient operations: Automated notifications, admin queries, and printable reports streamline data cycles and communication
  • Scalable security: 7,000+ user capacity with granular roles protects sensitive functions while promoting broad access
  • Sustained adoption: Migration of CA, TX, and FL datasets jump‑started national coverage; train‑the‑trainer and manuals accelerated onboarding

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