Case Studies

Sanford Airport Authority (SAA) – Simplify i3® CMMS / SMS Implementation

EPIC deployed a tailored Simplify i3® CMMS/SMS for Sanford Airport Authority, documenting processes, migrating data, and training roles to streamline asset, maintenance, and airfield operations.

Introduction

The Sanford Airport Authority (SAA) sought a simple, scalable, and efficient way to manage the full lifecycle of airport assets, maintenance activities, and airfield operations.

EPIC documented SAA’s business processes and configured the Simplify i3® platform to deliver an integrated CMMS / SMS solution tailored to SAA’s needs—followed by data migration and role‑based training to ensure a smooth transition.

Challenge

SAA needed to move beyond fragmented tools and manual processes to:

  • Centralize asset, maintenance, safety, and project data in one system of record
  • Reduce manual handoffs and improve turnaround time from service request to completed work
  • Standardize inspections and reporting to improve reliability and readiness
  • Capture and track safety incidents and corrective actions with clear accountability

Solution

EPIC configured and delivered the Simplify i3® Airport Data Management Solution, aligning the application to SAA’s documented workflows and data structures.

Configured Modules

  • Service Requests
  • Work Orders
  • Assets
  • Inspections
  • Projects
  • Safety Management (SMS)
  • Incident Reports
  • Administrative Data Management (lookups, roles, reference data)

Enablement & Training

  • Migrated legacy data into Simplify i3®
  • Conducted one Administrator training and two End‑User training sessions
  • Established user roles/permissions and basic governance for data quality

Solution highlights

Disclaimer: The interface shown is a visual representation and may differ from the actual product design.

Insights

25–40%

Reduction (request → completion) on the Corrective WO cycle time

≥ 95%

Of priority assets populated with required fields within 90 days

25–35%

Faster closure for safety‑related Issues

Results

  • Integrated operations: Single platform for assets, maintenance, inspections, projects, and SMS
  • Faster execution: Streamlined request→work→close loop reduces delays and rework
  • Improved reliability & safety: Standardized inspections and incident workflows strengthen accountability
  • Ready to scale: Role‑based training, data governance, and configurable modules support ongoing growth

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