The Seminole County Environmental Services Department retained EPIC Engineering & Consulting to help them evaluate their data collection processes and identify opportunities for operational excellence. The EPIC team committed to a challenging task of offering SCESD the best possible guidance for their daily operations. Through interviews and workshops, process workflows were created that evaluated business needs alongside staff expertise and organizational strengths – all while being mindful of existing technology structures. Our recommendations help equip SCESD with modern solutions that are appropriate in scale yet accessible without compromising on clarity or process optimization goals. EPIC empowered the SCESD to take a giant leap forward in optimizing their operations with transformative initiatives. From standardizing business processes and improving production efficiency, to giving access to reliable information and self-service reporting capabilities, EPIC’s recommendations presented high value solutions that would revolutionize how the staff members work together for maximum success!