Software Design & Development

EPIC delivers application development services that intelligently facilitate clients' business processes. EPIC's best-practice development methodologies promote consistent quality and successful outcomes. Whatever your lifecycle needs, we can add value. EPIC's developers can recommend tools for development, or we can utilize the client's tools-of-choice. We can provide a project manager, or we can work with the client’s project manager to develop and deliver needed application solutions on-time, on-budget and on-requirements.

Our application services offerings include:

  • Web Applications
  • Databases and DB Designs
  • Commercial Off-the Shelf (COTS) Software Customization
  • Mobile Solutions
  • Mainframe Applications
  • Application Security Services
  • Document Management

EPIC Application Lifecycle

Application Lifecycle

Workflow Enhancements

Using industry proven methodologies and best practices, our experts will work with you to identify the issues and obstacles that affect your institution/organization, to determine the most cost effective solutions to overcome your most challenging business problems and to improve business processes and workflow.

Our business process / workflow improvement services include:

  • Gap Analysis
  • Business Process Optimization
  • Workflow Analysis and Mapping
  • Requirements Gathering
  • System(s) Evaluation

EPIC Business Process

Workflow Process Mapping

Business Intelligence & Dashboard Solutions

We excel at analyzing the business systems currently used in your organization and identifying the most efficient way to deliver the critical business information to the decision makers. We integrate proven GIS and enterprise IT solution development tools to develop intuitive and powerful data visualization dashboards.

Your Data Visualized.

EPIC DataSilo Example

Data Silo Mapping

Information Technology Consulting 

IT Strategic Planning & Development

  • Alignment of IT with Organization's Goals
  • Road Map for Future IT Investments
  • Current Assessment of Technology
  • IT Governance Facilitation

IT Research & Advisory Services

  • Benchmarking
  • RFP Development
  • Software Evaluation
  • IT Security
  • Product Selection Strategy

IT Managed Services

  • Infrastructure Monitoring & Support
  • Network Design & Engineering
  • Server Management

EPIC IT Environment

EPIC's IT Environment

GIS Lifecycle Solutions

A geographic information system (GIS) allows our clients to visualize, question, analyze, interpret, and understand their data to reveal relationships, patterns, and trends. GIS helps answer questions and solve problems by looking at data in a way that is quickly understood and easily shared. GIS technology can be integrated into any enterprise information system framework or can serve as the information system platform itself.

EPIC provides complete GIS lifecycle solutions from needs assessment through implementation.

Our GIS service offerings include:

  • GIS master planning
  • Data collection / conversion / creation
  • Advanced GIS analysis and mapping
  • Enterprise GIS applications development
  • GIS / IT applications integration
  • Mobile GIS solutions
  • Technical support services
  • Training

EPIC GIS Lifecycle

GIS Lifecycle

Integrated Infrastructure Intelligence™

One of the biggest challenges faced by infrastructure management agencies such as water and wastewater utilities, public works, departments of transportation, airports, schools and local governments is the ability to make data-driven decisions. Data is collected, tracked and stored in multiple software systems and spreadsheets and this makes it very difficult to generate analytics and develop “intelligence” from the data. Important decisions such as where to invest their budgets for renewal and replacement as well as capital improvements for the best return on investment are usually made with limited or disconnected information that is spread across silos in various organizational units.

Coordination of projects across different departments within the organization is also a challenging task as there is generally a lack of coordinated project planning and development across the departmental boundaries. Consequently, it is not uncommon to see projects being implemented with inefficient scheduling. This results in newly built infrastructure such as roads being torn up for projects such as pipeline upgrades or capital expansion.

EPIC’s Integrated Infrastructure Intelligence™ services enable our clients to breakdown the traditional challenges associated with silos and disconnected processes. Through our coordinated efforts to build communication across departments through business process mapping and optimization activities and requirements analysis workshops that identify the data needs and gaps across business units, we provide visibility to the resources available within the organization. We then conduct an assessment of strategic alignment between the technology investments and business priorities of the organization and make recommendations for improvements. Finally, we analyze the existing technology resources including GIS, database and spreadsheets and propose integrated, scalable, secure and simple solutions that fully leverage the current investments of the organization and develop a roadmap for developing the analytics, performance metrics and document management solutions that will empower the decision makers with actionable intelligence that is developed from their data resources.

Our commonsense based and technology-supported Integrated Infrastructure Intelligence™ approach provide our clients with the ability to think strategically and act tactically in order to extend the useful life of their existing infrastructure as well as target the investments for infrastructure improvements to provide the best return on investment for their customers and citizens.


"Let Us Bridge Your Data Islands"


  • SaaS for managing and maintaining information
  • Systems integration
  • Project management
  • Regulatory compliance
  • Document management
  • Geographic information systems (GIS)
  • Public information and executive dashboards